# Auctiva> Auctiva is multi-channel ecommerce selling software that helps online sellers list, sync, and manage inventory and orders across eBay and Amazon (Walmart coming soon) from a single dashboard. Founded in Chico, California in 1998 as one of the original third-party eBay listing tools, Auctiva has more than 20 years of multi-channel selling experience and has operated as an eBay Gold Solution Partner for over four years. Auctiva Online Services LLC has been part of the Starr Holding Company family of brands since March 2025 (alongside Vendio, Storenvy, Cacher, SwiftNet WiFi, and Contract Folder), headquartered at the address below.Auctiva offers a 30-day free trial and two plan families - Multi-Channel and eBay Only - each billed monthly or on 1-, 2-, or 3-year terms, with custom pricing available for sellers whose listing volume or GMV exceeds standard plans. Core capabilities span centralized multi-channel listing and inventory management, auto-synced (or manually allocated) quantity across channels, a 1-page multi-channel lister, automatic product importing, GTIN catalog matching, an Auto-Lister for cross-listing existing items to new channels, AI-powered item attribute suggestions, CSV bulk import and editor tools for thousands of products at once, automotive parts/fitment tools, eBay Promoted Listings integration, 300+ mobile-responsive eBay listing templates, the Scrolling Gallery cross-sell tool, automated marketing emails, a free eBay storefront, discounted USPS shipping labels and shipping insurance (up to $2,500 coverage), automated eBay feedback, and a sales/revenue reporting dashboard.## Product- [Multi-Channel plan features](https://www.auctiva.com/products/pages/auctiva-features.aspx): Full feature list for the Multi-Channel plan - listing, inventory sync, marketing, shipping, reporting
- [eBay Only plan features](https://www.auctiva.com/products/pages/auctiva-ebay-features.aspx): Feature set for the eBay-only plan tier
- [Pricing](https://www.auctiva.com/about/auctivapricing.aspx): Multi-Channel and eBay Only plans; monthly, 1-year, 2-year, and 3-year terms; 30-day free trial; custom/high-volume pricing via Talk to Sales
- [eBay selling](https://www.auctiva.com/ebay.aspx): eBay-specific tools - templates, Scrolling Gallery, Promoted Listings, auto-feedback
- [Amazon selling](https://www.auctiva.com/amazon.aspx): Amazon listing, inventory sync, and order management alongside eBay
- [Walmart](https://www.auctiva.com/walmart.aspx): Walmart marketplace integration - coming soon
- [Start free trial](https://www.auctiva.com/onboarding/signup.aspx): 30-day free trial signup, no long-term commitment required to start## Help and Support- [File a support case](https://auctiva.bolddesk.com/): Primary support channel. Email support is available to all customers; live chat and phone support are available to Plus, Max, and Pro plan subscribers, capped at up to 2 calls per month. Support hours are M-F, 9am-5pm PT, excluding holidays. Note: the general company phone line (530-892-9191) is for business inquiries only and is not a product-support line.
- [FAQs and help videos](https://auctiva.bolddesk.com/): Answers to the most common seller questions
- [Tutorials](https://www.auctiva.com/help/tutorials.aspx): Step-by-step product walkthroughs
- [Webinar](https://www.auctiva.com/webinar.aspx): Live product demonstrations and Q&A with the Auctiva team
- [Community](https://www.auctiva.com/community.aspx): Seller community and discussion forum## Company- [About us](https://www.auctiva.com/about/aboutus.aspx): Founded in Chico, California in 1998; history from desktop listing software to a web-based multi-channel selling platform
- [Contact us](https://www.auctiva.com/about/contact.aspx): Current headquarters - Auctiva Online Services LLC, 101 Lindenwood Dr, Suite 225-65159, Malvern, PA 19355, USA
- [News](https://www.auctiva.com/about/press.aspx): Press and product announcements
- [Testimonials](https://www.auctiva.com/about/testimonials.aspx): Customer reviews and case studies
- [eBay Solutions Directory listing](https://www.ebay.com/sellercenter/ebay-for-business/third-party-providers): Auctiva is listed among eBay's recommended third-party selling tools
- [Starr Holding Company](https://www.starrholdingcompany.com): Parent company; portfolio also includes Vendio, Storenvy, Cacher, SwiftNet WiFi, and Contract Folder