Account
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How do I cancel and close my account?
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You can close your account and cancel your subscription at any time from the cancelation page here. If you have any additional questions or concerns please contact our Customer Support Team here.
Please note that closing your Auctiva account will not automatically remove the Auctiva Scrolling Gallery from your active eBay listings. If you would like to remove the Auctiva Scrolling Gallery from your listings, please be sure you have a valid connection to your eBay account and then contact us before closing your account, and we may be able to assist you in removing the Scrolling Gallery from active listings that are eligible for revision on eBay.
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Can someone help me set up my Auctiva account?
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Yes. You can contact us anytime if you need assistance. Or attend one of our free webinars to see live demonstrations on how to set up and get the most out of your account.
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How do I add or update my payment method?
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We accept PayPal, Visa and Mastercard. You can add or edit your payment method anytime from your Payment Method page.