'Jingle' When You Feel Jangled

Make the holidays merry again.

by Dennis L. Prince
- Dec 19, 2014

The year-end holiday season gets a bad rap, doesn't it? It's supposed to be a time of joy, peace and warmth to be welcomed, but sometimes it's characterized as a time of angst, stress, and even depression. What happened?

Don't wait for someone else to sprinkle great tidings upon you; choose to do that for yourself and, more important, for others

Plenty, and it could be argued that it begins and ends with you, with each of us, really. What was once a time marked by excitement and anticipation from our childhood has been twisted into weeks of anxiety and uncertainty; and when you're running a business, this can be doubly so.

But it's time to smile again and reclaim those magical feelings you had when you were a youngster. The sparkle is still within you. Maybe you've just forgotten to bring it out each year along with the lights, the tinsel and the sparkling decor. If the holidays have been leaving you feeling less than enchanted, here are a few strategies to bring back the magic, in your business and personal outlook.

First, some tough love

So no sugar coating here: You'll get out of the holidays what you put into them—it's all up to you.

It's a reassurance you're in control of your situation. If you yearn for feeling that genuine glow of the season, you have to put in some effort. Don't wait for someone else to sprinkle great tidings upon you; choose to do that for yourself and, more important, for others.

That's really where the joy of the season can be found: working with, connecting with and being in service to others (our family, friends, and "fellow man") in genuinely human ways. Although that might sound corny, it's what Mark Banschick, M.D., emphasized in an article published by Psychology Today:

"In today's busy modern world, we are often so engrossed in being in touch (via our mobile phones, emails, Facebook, Twitter and the like) that we —ironically—lose touch with people, and with ourselves," he says.

And how well are we able to connect with others, perhaps by decorating holiday decor and demonstrating holiday cheer, if we have our faces buried in our computer screens or hand-held devices?

Show your customers and show yourself that you're just a merry as the next guy. Then let that merriness spill over to your customers

Bust out the garland

But what about for your business? That requires your full attention and arguably takes away from the time to "make merry." Maybe, but maybe not. Surely you can devote a day or an hour each day over the course of a week to add some holiday cheer, be it visible decoration, including online store decor, or the timely rewording of your usual customer correspondence.

If you elect to ignore it, you likely won't feel a part of the big celebration after it's all over.

So what's the point of all of this? Simple: Get involved in the celebration. Show your customers and show yourself that you're just a merry as the next guy.

Then let that merriness spill over to your customers in a way that might make their experiences jollier. That's where the real warmth of the season can be found. It would be a shame if you let it pass you by.

Take these approaches

Once you've chosen to bring the season into your heart, here's how you can help that "jingle" chase away whatever might get you jangled:

  • Be of good cheer. Sometimes you need to smile even if you want to frown. It's all about putting events and situations into their proper context, reminding yourself that few of our daily "setbacks" are worth allowing our entire day to be ruined.
  • Give more of yourself to others. In your business, this means taking extra steps to satisfy your customers. If you can ship their items right away, why not do so rather than waiting until tomorrow? A quick delivery might ease their stress of receiving an item in time for gift giving. It might also garner a "thank you" from them, giving you good reason to smile even broader.
  • Give more of yourself to others. In your business, this means taking extra steps to satisfy your customers

  • Adjust your expectations. Some of our greatest letdowns come when situations don't measure up to what we expected they should be. Says who? Allow the season to present itself to you and to your business, then enjoy what it gives to you. As the current idiom goes: "it is what it is." Allow it to be and you'll be less likely to feel disappointed.
  • Give something to yourself. This is perhaps the most difficult thing for each of us to do, especially as business owners: to allow ourselves time to step away from our busyness and to simply relax and reflect on what the season offers. It's hard to do, be it during the holidays or summertime, but a break is exactly what you and your business need from time to time. Allow yourself to rest, recollect your thoughts and to reconnect with those people closest to you. You'll learn a lot about yourself, your motivations and your changing goals. Allow yourself to enjoy the fruits of your labors and to interact with others in a meaningful way. That is, after all, part of the reason you got into business in the first place, isn't it?

The magic is still out there

However you choose to celebrate the holidays—including whichever holidays you choose to celebrate—try to get involved in one way or another. Engage yourself in the festivities, engage your customers in the spirit of it all and engage with others around you to share the season.

You'll feel more connected for it and you might even feel that magic again, too. It's there; all you need to do is indulge in it. Enjoy!


About the Author

Dennis L. Prince has been analyzing and advocating the e-commerce sector since 1996. He has published more than 12 books on the subject, including How to Sell Anything on eBay…and Make a Fortune, second edition (McGraw-Hill, 2006) and How to Make Money with MySpace (McGraw-Hill, 2008). His insight is actively sought within online, magazine, television and radio venues.

Opinions expressed here may not be shared by Auctiva Corp. and/or its principals.

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