5 Keys to Creating Customer Loyalty

Stay in tune with customers' wants and needs, and they'll reward you with repeat business.

by Dennis L. Prince
- May 15, 2012

For decades, research has proven the cost benefit of selling to repeat customers who have pledged their loyalty to you and your business. You've provided them a product, service and experience that met and exceeded their expectations, and they're rewarding you with the ease of selling to them, again and again.

Read the full article on TheOnlineSeller.com.


About the Author

Dennis L. Prince has been analyzing and advocating the e-commerce sector since 1996. He has published more than 12 books on the subject, including How to Sell Anything on eBay…and Make a Fortune, second edition (McGraw-Hill, 2006) and How to Make Money with MySpace (McGraw-Hill, 2008). His insight is actively sought within online, magazine, television and radio venues.

Opinions expressed here may not be shared by Auctiva Corp. and/or its principals.

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